Latest News

Some advice following the increase in acid attacks


Acquisition Announcement


It gives Phoenix Security great pleasure to announce the acquisition of Level 1 Security Chesterfield.

We would like to welcome to Phoenix all staff and new clients to what we hope will be a long lasting relationship.


Further Acquisitions

We will keep you posted with further acquisitions we have in the pipeline, due to complete very soon.

Licence Conditions


SIA licences are issued subject to certain conditions, which you must abide by.

If you do not we may:

  • Issue you with a written warning, which can be taken into account in future licensing or enforcement decisions.
  • Revoke or suspend your licence.
  • Prosecute you - contravening licence conditions is a criminal offence under Section 9 of the Private Security Industry Act 2001, the maximum penalty for which is six months imprisonment and/or a fine of up to £5,000

Front Line Staff

Front line staff must:

  • Wear the licence where it can be seen at all times when engaging in designated licensable activity unless you have reported it lost or stolen, or it is in our possession.*
  • Tell us and the police in writing as soon as practicable if your licence is lost or stolen.
  • Tell us in writing as soon as practicable of any convictions, cautions or warnings, or charges for relevant offences whether committed in the UK or abroad.
  • Tell us in writing of any changes to your name or address as soon as practicable.
  • Not deface or change the licence in any way (should your licence become damaged, you should advise us and request a replacement).
  • Not wear a licence that has been defaced or altered in any way.
  • Produce the licence for inspection on the request of any constable, any member or employee of the SIA or other person authorised by the SIA.
  • Return the licence to us as soon as practicable if you are asked to do so.
  • Tell us in writing as soon as practicable of any change to your right to remain or work in the UK.

Recruitment Open Day


On Thursday 11th February, we are holding a Door Supervisor recruitment day at our Head Office based in Newcastle upon Tyne.

We will be open from 9am to 4pm and would love to see lots of new faces. If you would like to attend, please ensure you bring the following: valid SIA Licence, Passport, Driving Licence (if applicable), Bank Details, National Insurance Number & Proof of address (Utility bill). If you require any further information, please email [email protected]

Great feedback received from Popworld York


Popworld York received the following feedback from a customer regarding the Door Supervisors we provide to them ...

Hi I would just like to say a big thanks to your door staff. I was assualted by a man outside popworld which is now being investigated by the police. They managed to find him and arrest him thanks to your door staff and their quick thinking. They also helped and supported me afterwards. You don't always find door staff so caring. So could you please pass on my thanks to your staff which was on this night. Thank you.
We love to hear great reports regarding our staff - Well done guys!

Nationwide Coverage

Although we are based in Newcastle upon Tyne, we now have national coverage. Our management infrastructure allows us to slowly but surely expand our expertise into towns and cities that we don’t already have a presence in.

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Challenge 21-25

Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to buy alcohol.

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Phoenix Eye

CCTV, Manned Guarding and security and protection for your premises are just some of the things Phoenix Eye can now help you with

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Education and Training Services

Security and safety training is now available, allowing you and your staff the ability to deal with a wide variety of issues

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