NewsJanuary 70

Upskilling Course Offers


ETS, training division of Phoenix Security, offer discounted rates for Phoenix Security staff as well as deals for other licence holders.

65 pounds for Phoenix Employees!
A subsidised payment scheme is also available. 5 pounds to be taken from your wages over a 13 week period to help our staff cover the cost of the course.

90 pounds for all other licence holders!
Social Media Discount:
85 pounds if you quote either FACEBOOK or TWITTER when booking.

For all courses please note: If you do not turn up for your course, you will still be charged the full amount.

SIA Upskilling reminder for Phoenix Security Door Staff


Door staff are being reminded that they may need to take additional training before renewing their licence.

In 2012 the SIA announced that all Door Supervisors who had taken the old style course would need to have additional training before being able to renew their licences. This new addition to the training starts from 4th February 2013.
To ensure your qualification meets the SIA's standard, you will need to do the Level 2 Award for Upskilling Door Supervisors course.
If you are unsure if you need to take the Upskilling course, please check the SIA website.

Do you need to Upskill?

If you were trained AFTER 1st September 2010 you DO NOT need to Upskill, as Physical Intervention was included.

If you were trained between June and September 2010 you need to CHECK that your qualification includes Physical Intervention, and if not, you will be required to Upskill.

If you were trained BEFORE 1st June 2010 you DEFINITELY need to top up your training with us unless you hold a QCF endorsed PI qualification.

What is involved?
The new qualification consists of the following two units:
Physical Intervention Skills for the Private Security Industry; assessed by a practical test and a written True/False test which is set by the Awarding Body and marked by the tutor.

Safety Awareness for Door Supervisors; assessed by a 10-question multiple-choice examination which is set and marked by the Awarding Body.

The Physical Intervention is exactly the same module as taken on the new Award in Door Supervision qualification. This is delivered as an 8 hour, tutor-lead course at our head office or we are running the course at multiple locations through-out the UK, please ring for dates and locations, covering basic disengagement, escorting and holding techniques.

The Safety Awareness unit involves reading a workbook which covers three topics: Counter Terrorism; First Aid Awareness; and Dealing with Children and Young People.

ETS, the training division of Phoenix Security, is running regular Upskilling courses from the start of 2013 at our purpose built training centre in Newcastle and in many towns/cities around the country.

For more information, or if you have any questions, please contact Education and Training Services (ETS) by email at [email protected] or call 0191 216 9572, and we will do our best to answer them.

Phoenix Security North East Area Supervisor Position Available


Phoenix Security are current recruiting for an Area Supervisor to work within the North East Area

Phoenix Security are seeking a full time Area Supervisor for the North East area.

Experience is essential, but more importantly you will have common sense, a can do attitude and the ability to manage a busy workload and be smart.

Some duties include; weekly rostering, risk assessments, visiting venues on a daily basis, dealing with venue/site managers, employee interviews, audits and occasionally covering staff for events all while maintaining our professional image.

You must hold a full driving licence and an SIA licence, and have proven experience in a similar field.

Hours are: Mon 9-5, Fri/Sat & Sun Evenings.
Generous salary package, including mileage/car allowance, mobile phone and an Ipad.

Initial Salary - 26000.00

To apply send a covering letter with your CV to [email protected] Please quote ref: AM2013 in the subject field.

New Head Offices


Phoenix Security relocates to a new Head Office

Phoenix Security have moved to a brand new Head Office, at the Gosforth Business Park in Newcastle-upon-Tyne.

Our new address is:

Phoenix Security
Patrick House
Gosforth Park Avenue
Gosforth Business Park
NE12 8EG

Nationwide Coverage

Although we are based in Newcastle upon Tyne, we now have national coverage. Our management infrastructure allows us to slowly but surely expand our expertise into towns and cities that we don’t already have a presence in.

Find out more »

Challenge 21-25

Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to buy alcohol.

Find out more »

Phoenix Eye

CCTV, Manned Guarding and security and protection for your premises are just some of the things Phoenix Eye can now help you with

Find out more »

Education and Training Services

Security and safety training is now available, allowing you and your staff the ability to deal with a wide variety of issues

Find out more »