NewsJanuary 70

Great feedback received from Popworld York


Popworld York received the following feedback from a customer regarding the Door Supervisors we provide to them ...

Hi I would just like to say a big thanks to your door staff. I was assualted by a man outside popworld which is now being investigated by the police. They managed to find him and arrest him thanks to your door staff and their quick thinking. They also helped and supported me afterwards. You don't always find door staff so caring. So could you please pass on my thanks to your staff which was on this night. Thank you.
We love to hear great reports regarding our staff - Well done guys!

Great feedback received from Humberside Police


Area Manager, Jack Hannam, received the following feedback from Humberside Police regarding Floral Hall ...

"Good Afternoon Mr Hannam, Now the busy festive period has passed I have had the opportunity to reflect and analyse incidents of crime and disorder occurring in and around licensed premises within the East Riding of Yorkshire during 2015. I would like to take this opportunity to highlight the effective measures that you and the door team are currently implementing at the Floral Hall. Incidents of violence since control of security changed to Phoenix Security have reduced dramatically, possibly due to a tighter more process driven team who appear to communicate better with premise staff and customers alike."
Read the full report on our Facebook page!

Nationwide Coverage

Although we are based in Newcastle upon Tyne, we now have national coverage. Our management infrastructure allows us to slowly but surely expand our expertise into towns and cities that we don’t already have a presence in.

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Challenge 21-25

Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to buy alcohol.

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Phoenix Eye

CCTV, Manned Guarding and security and protection for your premises are just some of the things Phoenix Eye can now help you with

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Education and Training Services

Security and safety training is now available, allowing you and your staff the ability to deal with a wide variety of issues

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