Retail Security

Retail Security Guards for Stores and Shopping Malls

Protect your assets, ensure your employees have a safe and secure environment to work in and your customers enjoy the shopping experience that you as a retailer would want them to have. Phoenix Security is an extremely reliable, service-led provider of security solutions to high street and high-end luxury retail brands.

The need for the right retail security provider is paramount, especially in these tough economic climates we are all faced with. All retail premises have security issues of one kind or another. Shoplifting, robbery, armed or otherwise, burglary walk in theft from storage areas, the one no proprietor wants to contemplate: theft by employees. It’s a very challenging time for all retailers.

We fully understand the challenges retailers face and therefore provide a specialized loss prevention assessment to ensure that your bespoke solution is delivered

All of our staff are trained to a very high standard, courteous, professional security officers and supervisors. We are very selective in the recruitment process, employing the right caliber of employee who will intern give the retailer the professional image within their premises that they quite rightly demand.

Our officers will include patrolling, securing and monitoring the premises, sometimes with the aid of closed circuit television (CCTV). We are well aware that in many cases our staff will become the shop window of your premises, when they are asked to supervise main entrances and indeed when they are asked to be discreet they will adopt a less visual deterrent but in all cases they will seamlessly blend in becoming an integral part of your team. We ensure that we accurately record and report incidents and thefts, which may be used by the police or courts for prosecution.

All of our security staff are SIA licensed according to government legislation and in many cases are dual licensed to include closed circuit television (CCTV).

latest News


Client Feedback

We always appreciate feedback from our clients, thank you and well done to Andrew Cambridge and his team!…

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Birmingham Office

Phoenix Security are proud to announce the opening of their new office in Birmingham!…

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Nationwide Coverage

Although we are based in Newcastle upon Tyne, we now have national coverage. Our management infrastructure allows us to slowly but surely expand our expertise into towns and cities that we don’t already have a presence in.

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Challenge 21-25

Challenge 25 is a retailing strategy that encourages anyone who is over 18 but looks under 25 to carry acceptable ID (a card bearing the PASS hologram, a photographic driving license or a passport) if they wish to buy alcohol.

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Phoenix Eye

CCTV, Manned Guarding and security and protection for your premises are just some of the things Phoenix Eye can now help you with

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Education and Training Services

Security and safety training is now available, allowing you and your staff the ability to deal with a wide variety of issues

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